The terms and conditions section of DIGITAL SAFARI draw out rules with respect to the usage of the DIGITAL SAFARI website and services we provide to our clients. It also sheds light on fundamental guidelines regarding refunds and money-back guarantee policy.
By using the DIGITAL SAFARI website, users invariably accept all the following obligations.
Search SEOBERG Content
Images, videos, company logo, icons, landing pages, footer, header, blogs, and every other piece of content on this website belongs to DIGITAL SAFARI. No individual or group of people has the right to copy, repurpose, modify, republish, or distribute this content on any platform without taking into confidence or seeking formal written approval from DIGITAL SAFARI.
The unlawful exploitation of our content will account for a violation of trademark, copyright, and other relevant legal jurisdictions. DIGITAL SAFARI is fully empowered by the law to make a strong case for civil and criminal penalties against anyone who indulges in the illegal use of the content published on our website.
DIGITAL SAFARI walks the tight line of a customer-friendly refund policy. However, we would like to mention certain conditions that are applicable to our refund policy.
If you do not wish to proceed with our services before the project commences, you may do that and DIGITAL SAFARI will refund 100 percent of your amount after deducting the transaction charges.
If you discontinue our services when the project is active, DIGITAL SAFARI will be liable to refund the balance payment. We will retain the amount of completed work related to your project and refund the remaining balance.
Whether a project is active, completed, or on hold, it will not qualify for a partial or full refund if the payment was done 90 days or more ago.
Any of our customers who wants to make a request for a refund may directly send us a request and we will decide after thoroughly evaluating the status of his/her case.
100% Money-Back Guarantee
DIGITAL SAFARI follows a hassle-free 100% money-back guarantee policy with respect to its SEO / SMM projects. However, we would like to mention certain conditions that might be applicable to our 100% money-back guarantee policy.
If there is any commitment, which we are unable to provide within the given time. DIGITAL SAFARI will not be liable to hold the clients’ payment and will reimburse the entire amount to the client, including all the transaction changes.
Clients must initiate the money-back guarantee process by or before 30 days from the date of project completion. Requests received after 30 days will not be entertained.
All digital marketing services offered by DIGITAL SAFARI will be billed on a monthly recurring basis or on Renewal including Pay Per Click Advertising (PPC), Search Engine Optimization (SEO), Social Media Marketing (SMM), Content Marketing, and other such like digital marketing services. Considering the duration and complexity of a project, customers might be charged on a recurring monthly payment basis for specific web development and design projects.
Client Feedback And Approval
All DIGITAL SAFARI projects are subject to the written feedback and approval of clients. If a client fails to provide feedback within 30 days or by the time a project marks its ending (whichever comes first), DIGITAL SAFARI has the right to retain the project costs. In such a case, clients cannot contest a full refund. However, there could be a possibility of a partial refund upon mutual agreement.
DISCLAIMERS AND LIMITATIONS OF LIABILITY
DIGITAL SAFARI does not bear any responsibility for damages incurred to clients or their entities (such as websites). Clients who are not happy with our services may request a refund and subsequently, stop using the website. DIGITAL SAFARI will not be liable for penalties owing to the accidental leakage or loss of client data from the search engine.
DIGITAL SAFARI relies on white-hat SEO practices that stand in line with the respective search engine’s most recent guidelines. We undertake action on clients’ websites after getting their approval beforehand.
Changes To Client Website
It is highly advisable for all our clients to back up their websites as it will prove handy in the face of any data loss. We also strongly recommend our clients to never perform any changes to the website without notifying us.
Changes To Website META Tags
Changes in the website design, template, or META tags could potentially influence the website traffic as well as ranking. Thus, our clients are recommended to tweak META details or alter the website and its content without taking us into confidence beforehand. DIGITAL SAFARI does not hold/share the responsibility for damages caused to ranking or traffic due to the changes in META details, design, theme, or content undertaken by any party.
Search Engine Penalties
DIGITAL SAFARI does not bear the responsibility if the client’s website receives a penalty from search engines for whatever reason. DIGITAL SAFARI is the ardent follower of white-hat SEO tactics aligning with search engine guidelines. Moreover, we inform clients before proceeding with any website changes.
Web Development Policy
DIGITAL SAFARI undertakes web development projects at clients’ requests. We will not share the burden of responsibility for data theft, or any harm caused to the online and offline property. Whenever possible, we request clients to provide us user-level access to their websites instead of administrative access.
DIGITAL SAFARI also recommends clients immediately change the login access to their websites as soon as the project marks completion. At the same time, we suggest our clients to backup websites on a trustworthy and protected server. In case a website is waived off from the Google index or gets erased unintentionally, DIGITAL SAFARI will not be held accountable for that.
DIGITAL SAFARI will not be liable if Google discounts website links from the index. DIGITAL SAFARI will also not be answerable if clients’ ranking is demoted due to the search engine updates. Performance issues from the part of clients related to ISP provider, hosting, or etc. that lay outside our control will not be our responsibility.
DIGITAL SAFARI incorporates streaming images in clients’ projects unless they are up for making payment for a specific picture. We use legally acceptable images for clients. DIGITAL SAFARI never utilizes images backed by copyright protection.
Changes To Our Terms And Conditions Page
If DIGITAL SAFARI updates, amends, or changes its terms and conditions page, this page will be adjusted accordingly. Users should visit this page frequently to stay informed about our policies. DIGITAL SAFARI is not legally responsible to update clients regarding changes in terms and conditions.
DIGITAL SAFARI Images Policy
Every image on DIGITAL SAFARI Website is our property. No one is permitted to use these images in any capacity without asking for prior written or verbal approval from DIGITAL SAFARI.